Shipping policy

At our store, we aim to deliver your orders quickly, safely, and efficiently across Pakistan.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• You will receive an order confirmation message once your order is successfully placed.

Shipping Time

• Standard delivery usually takes 3–7 business days depending on your location.
• Remote areas may require additional delivery time.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size.
• Free shipping may be offered during promotional campaigns or on selected products.

Cash on Delivery (COD)

• We offer Cash on Delivery (COD) across most cities in Pakistan.
• Please ensure someone is available to receive the parcel at the provided address.

Order Tracking

• Once your order is shipped, tracking details may be shared via SMS or email when available.

Delayed or Lost Shipments

• While we work with trusted courier partners, delivery delays can occasionally occur due to weather, public holidays, or courier issues.
• If your order is significantly delayed, please contact our support team for assistance.

Incorrect Address

• Customers are responsible for providing accurate shipping information.
• Orders delayed or returned due to incorrect addresses may require additional shipping charges.

Damaged Parcels

• If your package arrives damaged, please contact us within 24 hours of delivery with clear photos of the package and product.

Contact Us

If you have any questions regarding shipping or delivery, feel free to contact our customer support team.